
FAQ
CARE INSTRUCTIONS
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Hand wash with cold water or wash on cold/gentle cycle in garment bag. Use mild pH-neutral detergent. Air-dry away from direct sunlight or put in dryer on low. Iron inside out when just barely damp on a silk setting. Can be ironed with steam.
If a stain occurs, dilute a small amount of pH-neutral detergent in warm water. Soak the garment for at least two hours or overnight. Then, gently rub the stain, hand-wash, and place it in your machine on the gentle cycle
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Simply wash your cotton garments in cold or warm water using a gentle detergent. Avoid using bleach, as it can damage the fabric. Tumble dry on low heat or air dry in the shade. Iron on a low to medium setting if necessary. By following these simple instructions, you can keep your cotton clothes looking great and extend their lifespan.
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Hand wash silk garments in cool water using a mild detergent, or use the delicate cycle on your washing machine. Avoid using hot water or bleach, which can damage the fabric. Hang or lay flat to air dry, and avoid direct sunlight to prevent color fading. If necessary, iron on a low to medium setting while the garment is still slightly damp. By taking these simple steps, you can keep your silk clothing looking beautiful and feeling luxurious for years to come.
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Wash your linen garments in cool or lukewarm water using a mild detergent, and avoid bleach which can damage the fabric. Tumble dry on low heat or air dry in the shade, and remove while still slightly damp to prevent wrinkles. If ironing is needed, use a hot iron while the garment is still slightly damp, or use a steamer to remove wrinkles.
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Hand wash garments in cool water using a mild detergent, or use the delicate cycle on your washing machine. Avoid using hot water or bleach, which can damage the fabric. Hang or lay flat to air dry, and avoid direct sunlight to prevent color fading. If necessary, iron on a low to medium setting while the garment is still slightly damp.
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Indigo is beautiful, but it needs to be treated with care and love. It may lose color in the first few washes, but worry not; by following a few simple steps, you will be able to enjoy this fabulous garment for a long time.
1/ Wash your indigo-dyed garments in cold water, separately from other items, using a mild detergent. Some dresses will no longer bleed after the first wash, but some items might need 3-4 washes before they no longer bleed.
2/ If you are concerned about bleeding, wash your dress 3 times before wearing.
3/ Do not soak the garment for a long time, and do not rub it.
4/ FYI: You may notice blue running out into the water - this is normal and will stop after a few washes.
5/ We recommend hang drying and avoiding direct sunlight, as this can cause excessive fading. Indigo garments fade over time; it is characteristic of the color and only adds to its charm.
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We source fabrics from all over the world. Most fabrics are handmade.
Please note that shrinkage may occur if you dry your garment on medium-high heat. If you would like to avoid shrinkage, air dry your garment; this is better for your clothing and the planet!
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If a stain occurs, dilute a small amount of detergent with warm water. From there, you can soak the garment for at least two hours or overnight. Then, gently rub the stain, hand wash, and place it in your machine on the gentle cycle. To dry, hang or lie flat.
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Please note that some botanically dyed dresses have wrinkles from the dyeing process. Sometimes they don't come out for a while, but they will over time.
If your silk dress has wrinkles, you can do the following:
For subtle wrinkles, turn it inside out and iron on a steam setting. Hang to dry if needed.
For stubborn wrinkles, soak it in warm water for 30 minutes. Hang to dry until damp and then iron it inside out. This should get out most wrinkles.
OTHER COMMON QUESTIONS
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As we are a small batch clothing brand and work with artisans and makers from all over the world, our sizing varies from style to style. There may also be slight differences depending on the fabric used.
For assistance with sizing questions, CONTACT US. Please include your measurements and which items you are interested in.
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For custom order, CONTACT US with your measurements (bust, waist, hips, and height) and desired materials.
Custom orders may take 2-6 weeks, depending on product availability.
A 25% fee will be added to the original price for all custom orders. All custom orders are final sale.
1-2 months is required to fulfill large custom orders for bridal parties or special events.
Please note: Due to the nature of plant dyes, it is extremely hard to get exact color matches. The availability of certain color ways is dependent on the availability of the plant materials. Certain color ways are only available when the plant materials are in season.
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Orders are processed and shipped from our office on Martha’s Vineyard, typically within 3-5 days after being placed. Orders will be shipped through USPS or UPS. Please note that at times it could take a little longer to fulfill your order, but we will do our best to ship as soon as possible. Thank you for your patience and understanding. For additional shipping assistance please contact us.
International Orders: We offer a $20 flat rate for all international orders. Orders will be shipped through UPS Express. For all orders shipping outside of the US, the ship-to recipient will be responsible for any taxes or customs duties incurred. Unfortunately, we are unable to mark merchandise as "gift" or "no commercial value". Please note we are unable to estimate the total amount of taxes or duties that may be due at the time of delivery. For questions regarding customs fees specific to your area, we suggest contacting your local government. All international orders are considered final sale once shipped and are therefore ineligible for refund or exchange.
Florawear is not responsible for lost or stolen packages! We cannot reroute any packages once shipped. Please submit a safe address and, if needed, communicate with your carriers about deliveries. Once the package shows as delivered, we are unable to obtain additional information from our partner carriers or process claims.
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You may return any item within 14 days of receiving it for store credit only.
The item must be in its original condition, with all tags attached and no signs of wear or damage.
You are responsible for the cost of shipping the item back to us.
We are not liable for loss of garments being returned.
Store credit expires after 1 year.
All sale items and international orders are FINAL SALE and are not eligible for exchange, return, or store credit.